Your reservation and the accommodation agreement made with St Leonards Enterprises Limited, will be subject to the Booking Terms and Conditions set out below.
Booking
The person making the booking (“Contact Name” or “You”) accepts the following conditions on behalf of all of the Guests staying in the Apartment and using the facilities in Priorsgate during the course of the stay covered by the Agreement.
Payment
Please ensure that You read these terms and conditions. By making payment You are deemed to have read and accepted these terms and conditions. Payment of the total amount will be required in order to secure and confirm Your Accommodation. The full cost of the Accommodation due will be detailed on the Payment Confirmation page of the website.
A refundable damage deposit of £250, will be required per Apartment and will be added to the total amount. We ask for this to cover any breakages or damages to Priorsgate Apartments and any excess cleaning or refuse removal after departure. The Apartment will be checked on Your departure and the damage deposit will be refunded within 7 days Your departure date.
Cancellation
If You wish to cancel Your Booking you must notify Us immediately via email to contact@priorsgatestandrews.co.uk or phone 01334 237930 or 07494 794691.
Cancellation 30 days before check-in = full refund.
If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in.
After that, 50% refund up to 7 days before check-in.
No refund after that.
If You wish to amend the terms of Your Booking We will try to accommodate reasonable requests and where changes are accepted We will notify you in writing.
We reserve the right to cancel or amend Your Booking in accordance with Covid 19 guidelines as provided by the Scottish Government or as We see fit to protect Our staff and pupils and the wider community against any threat of Covid 19. In the case of cancellation due to a change in Covid 19 guidelines or restrictions, a refund will be made in full of both the deposit and the total paid thus far.
Neither party shall be liable in damages nor have the right to terminate the Agreement for any delay or default in performance if such delay or default is caused by conditions beyond Our or Your control including but not limited to Acts of God, Government restrictions, wars, insurrections and/or any other cause beyond the reasonable control of the party whose performance is affected.
At Our discretion We may make an additional charge for amendments made at Your request. Any additional charges will require to be agreed by You and paid for in full before the amendment can be confirmed and become part of the Booking.
We reserve the right to make changes to the Accommodation or to provide accommodation in a different Apartment where this is necessary. If there are minor changes to the Accommodation We will endeavour to ensure that the Accommodation with which You are provided is equivalent or similar to the Accommodation specified in the Payment Confirmation. If there are major changes to the Accommodation We will email or telephone You to notify You of this and You will be provided with the following options:
(a) accepting the changes to the Accommodation
(b) cancelling Your Booking and receiving a full refund of all sums paid to Us in advance of such cancellation.
All refunds will be provided promptly and in any event within 14 days of the date of the cancellation of the Booking. You must notify Us within 7 days of Our email or telephone call of the option which You wish to accept. If You wish to change Your Booking We will send You an email setting out the amended booking details, which will become the Booking Confirmation Email.
Insurance
We strongly recommend that You obtain insurance which will cover Your obligations under the Agreement including the payments due on cancellation by You. It is Your responsibility to ensure that the insurance cover You purchase is adequate for Your particular needs. You should ensure that all Guests in Your group are aware of the provisions set out in these terms and conditions and take out their own insurance cover as necessary. If You or any Guests cause any loss, damage or injury to any person or to St Leonards Enterprises Ltd property You will compensate St Leonards Enterprises Ltd and/or Us for any loss claim or liability it or We suffer as a result.
Guest Size
Please ensure Your group size is correctly stated to us during the booking process. This is important as our housekeepers use this information to set-up the Apartment for Your stay. Exceeding the agreed number of guests staying in the Apartment will result in the immediate termination of Your booking without refund.
Arrival/Departure
Priorsgate Apartments (unless otherwise agreed) are available for occupation from 3:00 pm on Your Arrival Date and must be promptly vacated by 10:00 am on the last day of Your stay.
Cleaning
Guests are responsible for leaving the Apartment as they found it, in good order and in a clean condition. We ask that all refuse be put in the appropriate bin on departure, bins can be found in Priorsgate rear garden.
Access
Guests must allow reasonable access to the Apartment by the owner for maintenance given reasonable notice.
No Smoking
There is a strict No Smoking policy within the building and gardens of Priorsgate.
Nuisance
Guests should not cause nuisance or annoyance to neighbours or occupants of the other Priorsgate Apartments. If, in the opinion of the owner, any person is not suitable to continue their occupation of the Apartment because of unreasonable behaviour, damage or nuisance to other parties, their Booking may be treated by the owner as terminated and the owner may repossess the Apartment immediately. The Guest will remain liable for the total cost of the Booking and no refund shall be due.
Definitions
In these terms and conditions the following words will have the following meanings:
‘Accommodation’ or ‘Apartment’ means the residential accommodation within Priorsgate which is provided to You and the Guests as specified in the Confirmation Email and in accordance with the terms of this Agreement
‘Agreement’ means the agreement between You and Us for residential accommodation with Us at Priorsgate and which agreement incorporates the Confirmation Email and Payment Invoice (including any adjustments made to it as discussed with you and as confirmed in the Confirmation Email and Payment Invoice), the Confirmation Email, these terms and conditions, the Payment Invoice and any amendments agreed in writing
‘Arrival Date’ means the date from which the Accommodation will be provided to You
‘Booking’ means the booking made by You for the Accommodation for a period of time from the Arrival Date as specified in the Booking Confirmation Email
‘Booking Confirmation Email’ means the confirmation email sent to You following receipt of payment in full or the 25% deposit
‘Guests’ means the persons, including You if appropriate, comprising the members of Your party who will occupy the Accommodation under the terms of this Agreement
‘Us’ means St Leonards School Enterprises Limited, Registered Number SC125732 and having our Registered Office at St Leonards School, South Street, St Andrews, Fife, KY16 9QJ and ‘We’ or ‘Our’ shall be interpreted accordingly
‘Venue’ means whichever of Our apartments within Priorsgate is allocated to You for the purpose of Your Booking
‘You’ means the person entering into this Agreement on behalf of You and (if any) the Guests and ‘Your’ or ‘Your’ shall be interpreted accordingly